1. Before You Cancel
- Review your current subscription and renewal date.
- Back up any important security settings or data.
- Check if you’re eligible for a refund (see refund guide).
2. Steps to Cancel Your Subscription
- Sign in to your McAfee® account.
- Go to “Subscriptions” or “Account Settings.”
- Select the subscription you want to cancel.
- Follow the on-screen steps to confirm cancellation.
3. What Happens After Cancellation
After you confirm, you should receive a confirmation on screen or by email. Keep it until your final billing period has ended.
- Future renewal charges stop.
- Your protection usually stays active until the end of the term you already paid for.
- The software stays on your device until you uninstall it.
4. When Your Subscription Expires
When the paid term ends, the product stops receiving protection updates. Before that date, make sure your devices will still be protected — for example by turning on your operating system’s built-in security.
Tip: If you no longer want the software, uninstall it through your device settings (Apps on Windows, Applications on macOS) after your subscription ends.
5. Key Points to Remember
- Cancelling stops future renewals; refunds are a separate request.
- Subscriptions bought from a retailer or app store are cancelled with that seller.
- Use only the official McAfee website or app to cancel — never a phone number from an ad or pop-up.
- Keep confirmation emails and receipts for your records.
6. Frequently Asked Questions
For most subscriptions, stopping auto-renewal is how you cancel — the plan simply ends at the end of its term. See our auto-renewal guide for the steps.
Usually not. Protection normally continues until the end of the period you have already paid for.
Not automatically. Refunds depend on McAfee’s current refund policy. Read our refund guide for details.
Pre-installed or bundled subscriptions may be managed by the retailer or manufacturer. Check your receipt and the account where the subscription is registered.