Contact &
Account Information
Learn how to reach McAfee through official channels and manage your account.
View GuideStep-by-step educational guides to contact McAfee, manage your subscription, cancel auto-renewal, request a refund, activate your product, and resolve common issues like McAfee pop-ups.
Easy-to-follow instructions
Manage your plan and charges
Turn off auto-renewal or cancel
Eligibility, policy, and steps
Learn about and fix common issues
Learn how to reach McAfee through official channels and manage your account.
View GuideStep-by-step instructions to turn off auto-renewal for your subscription.
View GuideLearn how to cancel your McAfee plan and avoid future charges.
View GuideCheck refund eligibility, understand the policy, and learn how to request a refund.
View GuideLearn why McAfee pop-ups appear and how to stop or manage them safely.
View GuideUse the support or contact options listed on the official McAfee website (www.mcafee.com). Sign in to your McAfee account first so the support team can see your products and subscription details. We do not provide support ourselves.
Contact numbers can vary by country and change over time, so this site does not list them. Always get contact details directly from the official McAfee website, and be cautious of numbers shown in ads, pop-ups or unsolicited emails.
Sign in to your account on the official McAfee website, open your subscription settings, and switch off automatic renewal. Your protection normally stays active until the end of the current paid period.
Turning off auto-renewal stops future charges. If you purchased through a third party (such as a retailer or app store), cancel through that seller instead. Our Cancel Subscription guide walks through each case.
Refund eligibility depends on McAfee's current refund policy and when you were charged. Review the policy on the official McAfee website and submit your request through your account or official support channels.
Genuine product notifications can usually be adjusted in the app's settings. Browser pop-ups claiming your subscription expired are often fake — block the site's notifications in your browser settings and never call numbers shown in them.